Company Name / First Name and Last Name
Resident / Permanent Address
Registration Date / Date of Birth (for customers of individuals)
An identification number
Name and surname of the individual who acts as a legal entity in the application
Description of the fact that is the subject of the complaint
Documents (if necessary)
To file a written complaint, read the complaint process (same for online submission) and then download the document form. The consideration of the complaint is up to 15 days.